At Well Based, we take utmost care in packaging our products for secure shipping. Shipments are facilitated through USPS First Class or Priority Mail services. Please allow a processing time of 3-5 days for your order. Each product we offer is crafted in small batches, personally poured, boxed, and packaged with love.

Given the handmade nature of our products, we are unable to accept returns unless the items are damaged or defective upon arrival. Nevertheless, your satisfaction is paramount to us. Should you have any questions or concerns upon receipt or your order, please reach out to us and we will gladly assist you.

Our apothecary boasts natural, unrefined ingredients that are devoid of synthetic preservatives. As a result, our items are intended for regular use and are recommended to be utilized within 6–12 months once opened.